RuffRuff Order Limits

thumbnail

FAQ

Frequently asked questions about RuffRuff Order Limits.

If multiple customer tags are configured, what happens?

When multiple customer tags are configured, they use an OR condition — any customer with at least one of the specified tags can make a purchase. The same applies to customer metafields.

Which types are supported for customer metafields?

Three types are supported:

  • Single line text

  • Number (integer)

  • True or false

What happens when multiple rules are applied to the same product?

All rule conditions must be met simultaneously. For example, if rules set a minimum of 2 and a maximum of 5, purchases are limited to the range of 2–5 items. Note that when multiple rules apply to the same product, quantity picker control is disabled and customers can select from 1 item onward.

Is support available by phone or online meeting?

Support is provided by email or in-app chat only. Phone and online meeting support are not available.