Category
Troubleshooting
What to do when something isn't working or isn't displaying
App Not Working
Causes and solutions when rules are not working as configured.Payment Methods Not Being Hidden
Causes and solutions when a payment method hiding rule has been configured but the payment method is not hidden at checkout.Delivery Options Not Being Hidden
Causes and solutions when a delivery option hiding rule has been configured but the delivery option is not hidden at checkout.Server Error
Causes and solutions when a server error appears while using the app admin.Alert Message Not Displaying
Causes and solutions when an alert message is not being displayed."Cannot find differing model" Error
Solution for when the "Cannot find differing model" error appears.Product Message Not Displaying
Causes and solutions when a product message is not being displayed.An Unexpected Alert Message Is Displaying
Causes and solutions when an alert message you do not recall configuring is being displayed.Access Limits Not Working
Causes and solutions when access restrictions are not functioning correctly.