A paid plan subscription is required to use the app. ※ This applies to development stores as well.
In these cases, please check in the live environment. Product preview only shows the state at the time the preview button was clicked. Please note that changes made after the preview is opened will not be reflected even if you refresh the browser.
In this case, open the theme editor in your Shopify theme, enable the app embed, and check again.
In this case, check the Status of the relevant rule from the rule list screen. If the status is Disabled, change it to Enabled and check again.
In this case, verify that the relevant product (or the collection containing the relevant product) is set in the rule.
To apply order restrictions to products within a collection, the collection itself must be published. Publish the relevant collection and check again.
Shopify's built-in caching may cause a delay in reflecting changes. Please wait a moment and check again.
If you have customized checkout.liquid, the app cannot be used because it relies on Shopify Functions, which are not compatible with checkout.liquid customization.
See also: https://help.shopify.com/ja/manual/checkout-settings/checkout-extensibility/checkout-upgrade
A known issue we have identified: when paid options are added using the options app "Hulk Product Options," payment rules may not function correctly. As a fundamental fix is difficult, please consider using a different options app. ※ For example, we have confirmed in our development environment that "EasyFlow Product Options" does not cause interference.
If the issue persists, please contact our support team.